How long will my order take to arrive?

SHIPPING

The Carlton Shop Online ships orders via Australia Post. We aim to provide a fast despatch service. Once received, all orders with be fulfilled and dispatched within 72 hours. 

The Carlton Shop does NOT ship to PO BOX addresses domestically. Business and private addresses only. Please add any special delivery instructions when making an order. E.g. “Leave parcel at the front door” if required.

Most deliveries will be within business hours (9am-5pm). Please choose a delivery address in which you will be located. For example: Work address.

DELIVERY TIMES/COSTS:

Below is a guide of delivery times and cost for online orders. This includes a combination of processing/handling and shipping times.

Destination

Method

Delivery Time

Cost

Australia

Domestic Post

Up to 5 Business Days

$10.00

Australia

   Express Post

Up to 2 Business days

$15.00

International

Registered International

Up to 10 Business days

$40

 

**PLEASE NOTE DELAYS APPLIED TO CHRISTMAS PERIOD**

All orders will be dispatched from The Carlton Shop within 72hours of your order being recieved. To ensure you have your order intime for Christmas, please take note of the below AusPost cut off dates for all domestic deliveries. 
Express Post - 1-2 Business Days - Send by Friday 21 December if you are in the next business day delivery network  .
Standard Post - Upto 6 business days - Send by Monday 17 December depending on reciever locations.

Please visit https://auspost.com.au/christmasready  for further information on getting your parcels intime. If you have any further enquiries please don't hesitate to contact The Carlton Shop on 03 9389 6288. 

Please note: Postage costs guide are for standard parcels. Postage costs will increase when ordering multiple items and increased in package weight. Postage cost will automatically be calculated during checkout.

Delivery times are listed as guide only, delivery times vary depending on location and the workload of The Carlton Shop Dispatch Centre.